Debug Errors with Gravity Forms Logging

In this video, Matt explains why enabling logging in Gravity Forms is one of the most valuable yet underused tools for troubleshooting and improving form performance.

Logging gives site owners and developers deep visibility into what’s happening behind the scenes every time a form is submitted. Once activated, Gravity Forms records detailed system messages for the core plugin and nearly every add-on—including Mailchimp, Salesforce, HubSpot, and others. This makes it far easier to pinpoint where something goes wrong, whether it’s a failed integration, an email notification that never arrived, or a configuration issue.

The feature isn’t just for technical debugging—it’s also a way to save time when working with support. Providing logs with a support ticket allows the Gravity Forms team to immediately see what’s happening under the hood, leading to faster, more accurate resolutions. Even for those managing forms independently, the logs serve as a clear audit trail that can help confirm that emails are being sent, webhooks are firing, and submissions are being processed correctly.

Matt emphasizes that logging is built directly into Gravity Forms, so there’s no need for extra plugins or tools. It’s a simple toggle that unlocks powerful diagnostic data and greater confidence in your form workflows.

By enabling logging, users gain a transparent window into their forms’ operations—making it easier to catch issues early, validate functionality, and maintain reliable, high-performing forms.